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Commoditisation, perhaps?

August 28th, 2012

Kinny Cheng

John Nicholson, of fame, speaks candidly about the epic failure of US-based (legacy) airlines:

“If the likes of Singapore Airlines, Emirates, or Qatar Airways were allowed to operate domestic flights, I predict that they would shut down the likes of Delta, United, American, and US Airways in a heartbeat.”

I couldn’t agree more.

For someone who pretty much only does air travel outside of the US, the fact that such airlines are still able to operate (the way they do) after all these years is just beyond me.

Of course, the passenger experience on-the-ground isn’t fantastic either…

But a bunch of airlines, in competition for market share (obviously), are all adhering to the one concept of customer service that’s warped in the same ugly way?

The saying “Only in America” makes the best sense here.

I love simplicity.

August 28th, 2012

Kinny Cheng

One of my Twitter followers, @starflyergold, tweeted this picture over the weekend (click to enlarge):

KLM menu from 1960 (Tourist Class)

A KLM in-flight menu from the 1960 — for Tourist Class, apparently.

Although clearly lacking the expected “choice” airline passengers of today expect, I just love the overall simplicity that such a menu design presents.


You can(’t) wear that…

August 28th, 2012

Kinny Cheng

Via The Huffington Post:

“Airlines give many reasons for refusing to let you board, but none stir as much debate as this: How you’re dressed.”

There is never a clear dress code when it comes to taking an airliner, anywhere. Most people probably wouldn’t even think twice about it, and dress up as appropriately as he or she would if taking any other form of public transportation.

Seriously, it’s not hard to dress in appropriate attire.

JAL renews in-flight meal delights on its international routes

August 24th, 2012

Kinny Cheng

And while we’re on the subject of food, Japan Airlines yesterday announced a refresh of its line-up of in-flight meals on most of their international routes.

The changes are due in just over a week’s time (September 1st), and all classes will see new items being introduced — including Japanese Cheese in First and Executive (Business) classes; NORIBEN breakfast boxes in Premium Economy and Economy Class; and Air Taimeiken and Air Yoshinoya specialties available to all!

Read up on the JAL press release for more specific details, as well as a summary of the different meals offered (on applicable routes) at the bottom of the page.

Emirates’ bid for culinary glory!

August 24th, 2012

Kinny Cheng

From the Irish Times:

“The airline has signed up as the sole sponsor of the second series of RTÉ’s MasterChef Ireland.

In one episode of the 12-part series, contestants will be challenged to prepare a meal suitable for Emirates first-class passengers with produce that can be stored, cooked and served at altitude.”

This is a fantastic idea — and only the likes of Emirates would get behind something like this.

Looks as though in-flight culinary options will be getting much more interesting in the foreseeable future…

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