Skip to content

Posts from the ‘Baggage’ Category

Air France – KLM to offer eTag, eTrack by end-2014.

March 29th, 2014

Kinny Cheng

Interestingly, Air France – KLM has bitten the bullet with their own bag-tagging and tracking solution, appropriately called eTag and eTrack, and is expected to go live by the end of the year.

It was only a few days ago that I posted my observations on Airbus’s own Bag2Go concept, which laid out the groundwork for a very similar solution.

(And “no surprise” to how Air France – KLM have gone with Samsonite for the special edition bag, a competitive stance against Rimowa.)

Off-the-cuff questions: Bag tag security concerns (e.g. ease/difficulty of changing the eTag’s display); and reliability of physically staying with its supposed check-in bag.

United Baggage Service

February 17th, 2013

Kinny Cheng

From the United Hub:

“We’re excited to announce a new baggage delivery option for our customers. Now you can skip having to claim your baggage at the carousel when you arrive at your destination airport. Instead, you can proceed from the gate directly to your home, office or hotel and have your checked bags delivered there.

Offered by BagsVIP, this baggage-delivery service is now available to customers departing from any domestic airport and arriving in Boston, Chicago, Honolulu, Houston, Los Angeles and Orlando. In the coming months, we plan to expand the service to more than 190 domestic airports.”

Apparently, this new ancillary revenue generator began about a month ago (15 January 2013, assuming it’s the same date as the post I’m sourcing).

Since I haven’t seen any angry tweets or read up on any articles depicting furious passengers not getting their bags (in a timely manner), it’s probably safe to assume the baggage service is delivering on its promise — or, just that no one is really using it(?)

Paying extra moolah to United baggage handlers to deliver your check-in/s to your doorstep is like relieving them from the pressures of meeting unloading deadlines/quotas (if there have ever been any), and saving possible grief of receiving your bags in an undesirable physical condition (i.e. in a significantly-different condition as you had last saw it on check-in).

Yep, what a great idea!

But if you really would like an airport-to-door luggage service, then this is probably a go — and only if you’re travelling United and between the aforementioned cities.

%d bloggers like this: